Last updated: April 2025
We collect information you provide (name, email, account data), transaction data generated by your use of our platform (trades, staking records, affiliate commissions), blockchain addresses, and technical data (IP address, device info, usage patterns) to provide and improve our services.
We use your data to provide platform services, process transactions, distribute rewards, send notifications, prevent fraud, comply with legal requirements, and improve our products. We do not sell your personal data to third parties.
We share your data only with service providers necessary to operate the platform (cloud infrastructure, payment processors, KYC providers), with legal authorities when required by law, and with exchange partners (Binance, Coinbase, Kraken, KuCoin) only as required for trade execution via your connected API keys.
We implement AES-256 encryption for data at rest, TLS for data in transit, 2FA requirements, role-based access control, and secure audit logging via the ELK Stack. 95% of user assets are held in cold storage. We conduct regular security audits.
We retain your account data for as long as your account is active and for a period required by applicable law after account closure. Transaction records are retained for 7 years for legal and tax compliance purposes.
You have the right to access, correct, or delete your personal data. You may request a copy of your data, withdraw consent for marketing communications, or request account deletion. Submit requests to privacy@Hexarabot.ai.
We use essential cookies for authentication and security. Analytics cookies (with your consent) help us improve the platform. You can manage cookie preferences in your browser settings or our cookie preferences panel.
For privacy-related inquiries, contact our Data Protection Officer at privacy@Hexarabot.ai. For general support, use our contact form at Hexarabot.ai/contact.